Livraison – Melijoe.com

Quels sont les délais et les coûts de livraison?

En raison des volumes de commandes élevés, la réception d'une commande peut prendre plus de temps que ce qui est affiché ci-dessous.

Albania
UPS Expedited	€24.95	4-6 Business Days
DHL Express	€39.95	2-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Angola
DHL Express	€49.95	4-6 Business Days
Customs clearance: Import duties are included in your order total. You will not be required to pay any additional duties to collect your order.

Armenia
UPS Expedited	€29.95	4-7 Business Days
DHL Express	€49.95	3-5 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Australia
UPS Express Saver	59.95 AUD	3-7 Business Days
Customs clearance: Import duties are included in your order total (on orders above AU$1000). You will not be required to pay any additional duties to collect your order.

Austria
UPS Standard	€13.95	3-5 Business Days
UPS Express Saver	€25.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Azerbaijan
UPS Expedited	29.95	4-6 Business Days
UPS Express Saver	€49.95	2-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Bahrain
DHL Express	€24.95	2-3 Business Days
Customs clearance: Import duties are included in your order total (on orders above $650). You will not be required to pay any additional duties to collect your order.

Belarus
UPS Expedited	€18.95	4-8 Business Days
DHL Express	€30.95	3-5 Business Days
UPS Express Saver	€33.95	3-5 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Belgium
UPS Standard Home Delivery	€9.95	3-5 Business Days
DHL Express	€25.95	1-3 Business Days
UPS Express Saver Home Delivery	€25.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Bosnia and Herzegovina
UPS Expedited	€25.95	4-6 Business Days
DHL Express	€39.95	2-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Bulgaria
UPS Standard	€11.95	3-6 Business Days
DHL Express	€24.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Canada
UPS Expedited	32.95 CAD	3-6 Business Days
UPS Express Saver	39.95 CAD	1-3 Business Days
Customs clearance: Import duties are included in your order total. You will not be required to pay any additional duties to collect your order. Please note that the shipping company may require additional information from you for orders over $800.

China
DHL Express	Ұ199	2-6 Business Days
UPS Expedited Home Delivery	Ұ199	4-10 Business Days
Customs clearance: Import duties are included in your order total. You will not be required to pay any additional duties to collect your order.

Croatia
UPS Standard	€10.95	3-5 Business Days
DHL Express	€24.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Cyprus
DHL Express	€29.95	2-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Czech Republic
UPS Standard	€12.95	3-5 Business Days
DHL Express	€25.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Democratic Republic of Congo
DHL Express	$32.95	3-5 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Denmark
Bring Pickup Point	€5.95	2-5 Business Days
Bring Home Delivery	€10.95	2-5 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Egypt
UPS Expedited	€25.95	5-8 Business Days
DHL Express	€44.95	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Estonia
UPS Standard	€11.95	3-5 Business Days
UPS Express Saver	€24.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Finland
Posti Pickup Point	€7.90	2-5 Business Days
Posti Home Delivery	€16.90	2-5 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

France
UPS Standard	€9.95	3-6 Business Days
DHL Express	€19.95	1-4 Business Days
UPS Express Saver	€19.95	1-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

French Polynesia
DHL Express	€35.95	3-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Georgia
UPS Expedited	€29.95	4-8 Business Days
DHL Express	€49.95	3-5 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Germany
UPS Standard	€9.95	3-6 Business Days
UPS Express Saver	€18.95	1-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Greece
UPS Standard	€12.95	3-5 Business Days
DHL Express	€24.95	2-3 Business Days
UPS Express Saver	€24.95	2-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Hong Kong
DHL Express	299 HKD	2-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Hungary
UPS Standard	€11.95	3-5 Business Days
DHL Express	€29.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Iceland
UPS Standard	€26.95	3-6 Business Days
UPS Express Saver	€35.95	2-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Ireland
UPS Standard	€12.95	3-5 Business Days
DHL Express	€27.95	1-3 Business Days
UPS Express Saver	€24.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Israel
DHL Express	€25.95	3-6 Business Days
Customs clearance: Import duties are included in your order total (on orders above $75). You will not be required to pay any additional duties to collect your order.

Italy
UPS Standard Home Delivery	€11.95	3-6 Business Days
UPS Express Saver Home Delivery	€25.95	1-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Japan
DHL Express	¥4995	2-4 Business Days
Customs clearance: Import duties are included in your order total. You will not be required to pay any additional duties to collect your order.

Jersey
UPS Expedited	£12.95	3-6 Business Days
DHL Express	£15.95	2-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Jordan
UPS Expedited	$39.95	4-7 Business Days
DHL Express	$49.95	2-5 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Kazakhstan
UPS Expedited	$39.95	4-7 Business Days
DHL Express	$49.95	3-5 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Kuwait
DHL Express	$39.95	4-6 Business Days
Customs clearance: Import duties are included in your order total. You will not be required to pay any additional duties to collect your order.

Latvia
UPS Standard	€9.95	2-5 Business Days
DHL Express	€29.95	1-3 Business Days
UPS Express Saver	€14.95	1-2 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Lebanon
UPS Expedited	$39.95	5-8 Business Days
DHL Express	$49.95	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Liechtenstein
DHL Express	€24.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Lithuania
UPS Standard	€9.95	3-5 Business Days
DHL Express	€14.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Luxembourg
UPS Standard Home Delivery	€9.95	3-5 Business Days
DHL Express	€25.95	1-3 Business Days
UPS Express Saver Home Delivery	€25.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Macao
DHL Express	€34.95	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Macedonia
UPS Expedited	$25.95	5-8 Business Days
DHL Express	$37.95	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Malaysia
UPS Expedited	$29.95	4-7 Business Days
DHL Express	$49.95	4-6 Business Days
Customs clearance: Import duties are included in your order total. You will not be required to pay any additional duties to collect your order.

Malta
DHL Express	€19.95	1-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Martinique
UPS Expedited	€39.95	4-8 Business Days
DHL Express	€39.95	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Mauritius
DHL Express	$59.95	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Mayotte
UPS Expedited	$49.95	5-9 Business Days
DHL Express	$59.95	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Montenegro
UPS Expedited	€29.95	3-5 Business Days
DHL Express	€49.95	2-3 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Si vous avez indiqué un autre destinataire que vous-même (pour un cadeau par exemple), vous acceptez en conséquence que la signature de la personne destinataire de votre colis (ou son adresse de livraison) fasse preuve de bonne réception et dédouane MELIJOE de toute responsabilité comme précédemment indiqué.

Où se trouve mon colis ?

Suivre la commande

Pour suivre votre commande, il vous suffit de saisir votre numéro de commande et l'adresse électronique que vous avez utilisée lors de votre achat.

Une fois que votre commande aura été expédiée, nous vous enverrons une confirmation de livraison par e-mail avec le numéro de suivi/d'identification du colis. En cliquant sur le lien de suivi dans l'e-mail de confirmation, vous serez dirigé(e) vers le site du service de messagerie, qui affichera les dernières informations concernant votre livraison.

Quand ma commande sera-t-elle envoyée ?

Nous nous efforçons d'expédier toutes les commandes dans un délai d'un jour ouvré.
Veuillez consulter notre page de paiement pour connaître les options et les délais de livraison dans votre pays.

Puis-je changer mon adresse de livraison?

Si vous avez fait une erreur dans votre adresse de livraison, veuillez contacter notre service client, certains transporteurs acceptent d’effectuer un changement, sous certaines conditions et selon le statut d’envoi de votre colis.

Et si je n'ai pas reçu ma commande?

Afin qu'une réclamation concernant votre livraison puisse être prise en compte, vous devez impérativement contacter le Service Client MELIJOE.Com dans les 30 jours calendaires qui suivent l'expédition de votre commande. Passé ce délai, nous ne pourrons répondre favorablement à votre demande.

Que se passe-t-il si ma commande est retardée?

En cas de retard dans la livraison, vous devez contacter en priorité le transporteur ou son bureau de distribution dans le cas de La Poste, pour voir si le colis n'est pas en instance. Le cas échéant, vous devez contacter par courrier électronique le Service Client MELIJOE.COM afin d'ouvrir un dossier de litige ou d'enquête pour effectuer une recherche du colis.

Albania
	Cost	Delivery Time
UPS Expedited	€24.95	4-6 Business Days
DHL Express	€39.95	2-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

France
	Cost	Delivery Time	Information
UPS Standard	€9.95	3-6 Business Days
DHL Express	€19.95	1-4 Business Days
UPS Express Saver	€19.95	1-4 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Martinique
	ost	Delivery Time
UPS Expedited	€39.95	4-8 Business Days
DHL Express	€39.95	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.

Russia
	Cost	Delivery Time
UPS Express	39.95€	4-6 Business Days
Customs clearance: Import duties are not included in your order total. Where applicable, you may be requested to pay additional fees upon delivery of your order.