Melijoe.com Help Center home page
Extended return policy
Has my order been placed?
Can I order by phone or email?
Can I add a product to an order?
Can I cancel my order?
I cannot order or find a product - What does this mean?
What are your delivery times and fees?
Where is my package?
When will my order be sent?
Can I change my shipping address?
What if I have not received my order?
What happens if my order is delayed?
What should I do if I have received a damaged product?
What if I receive a wrong item?
How do I make a claim on a product?
Returns & Exchange
How do I make a return?
How do I make an exchange?
I have not received my refund yet. What should I do?
Can I return items bought on sale?
I paid with a credit card, and my card was declined. What happened?
Is it safe to use my credit card online at MELIJOE?
What payment methods does MELIJOE accept?
Campaigns & offers
General terms for current offers
How do I use a gift card?
How do I use a discount code?
How long are promotions / offers valid?