No, our returns are handled in our warehouse by BSG employees. We are proud to have a fairly low return rate of 9% to be compared with adult fashion which has between 40 - 60%. Though, we are constantly overlooking how we can improve the information to our customers to lower the return rate yearly.
- Sustainability reports
- About Babyshop Group
- How does BSG work with sustainability?
- What are your key sustainability initiatives?
- Do you have sustainability requirements for your suppliers?
- Do you have any policies connected to the buying process?
- How do you work with sustainable operations when shipping to your customers?
- Do you use third party companies to handle your returns?
- How do you work with gender equality and diversity in the company?