Returns can be made within 30 days after your order has been dispatched.
The right to return or exchange a product does not apply to products which has been used or with broken seals / without tags. The right to return or exchange a product does not apply to underwear, pacifiers, baby bottles, and hair accessories items due to health or hygiene reasons. Exceptions are made for returns of a breastfeeding bra where you have tried it with a breastfeeding insert. Swimwear can be returned / exchanged if tested with underwear and if the hygiene liner is still attached.
It is possible to send multiple orders in the same parcel. Just make sure that you include a note with the order numbers that you are returning.
All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging if possible and the tags must still be attached. You may not tape or paste anything directly on the product's original packaging.
Select your country below to see the return fee.
Here's how you prepare your return:
• Register your return via the button above.
• Pack the products carefully and seal the return package.
• Fill out the commercial invoice and attach it to the outside of the parcel if your return is sent from outside of the EU.
• If you received a return label, drop off the package with the courier that is stated on the label.
• If you did not receive a return label, please take the return to any courier of your choice, and send the package to:
Melijoe
Norra Stigamovägen 4
556 50 Jönköping
Sweden
- NOTE! You as the customer has the financial responsibility for your return coming to us. Please note the package ID of the package that you ship in return to us and request a receipt.
You will be refunded the standard shipping fee if you return your entire order, register the return within 14 days after it has been sent from us and if you live in a country that is a member of the European Union. You are still obligated to pay for the return fee if you are returning items from a country which does not qualify for free returns.
Feel free to contact our customer service team if you have any more questions!